play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4875510011
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will successfully log you in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, verify that your internet connection is stable and strong. If you're still facing issues, wait for the OTP to be sent after clicking 'send,' and if it doesn't arrive within the allotted time, reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. We'll assist you in updating your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Any money collected as a bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but can also take up to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay occurs occasionally, despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds earned from the bonus in gaming activities, and they cannot be withdrawn. The money earned from playing games using the bonus amount is withdrawable. This means you can withdraw winnings made from playing games, but not the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At play exchange, we strive to provide an unparalleled online gaming experience that caters to a wide range of players. Whether you're a newcomer to online gaming or a seasoned pro, our platform offers an extensive variety of games to keep you entertained and engaged. Our collection of games is vast and diverse, featuring classic slots with their nostalgic charm, as well as innovative and progressive jackpots that offer life-changing prizes. In addition to slots, we also offer a range of table games that are sure to test your skills and strategy. Blackjack, roulette, and poker are just a few examples of the many games available, each with its own unique rules and challenges. Whether you're looking to hone your skills or simply have fun, our table games are designed to provide an exciting and immersive experience. But that's not all - our live casino section offers a truly unique and thrilling experience. With professional dealers and real-time gameplay, you'll feel like you're right there in the casino. Our live games are streamed directly from our studios, allowing you to interact with the dealers and other players in real-time. Whether you're playing from the comfort of your own home or on-the-go, our live casino games offer a level of excitement and social interaction that's hard to find elsewhere.
Our platform is designed to be user-friendly and compatible with both mobile and desktop devices, ensuring that you can enjoy your favorite games at any time and from any location. We prioritize security and protection, leveraging advanced cryptography technologies to safeguard your personal and financial information. With a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, you can enjoy seamless transactions that are fast and hassle-free.